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Privacy Policy

Migration Helper · Effective Date: March 2026 · Developer: Appcento (David Day)

Overview

Migration Helper ("the App") is an Atlassian Forge app that helps Jira Cloud administrators clean up duplicate custom fields created during Data Center to Cloud migration.

This Privacy Policy describes how the App handles data when installed on your Atlassian Jira Cloud site.

Data Collection and Storage

The App does not collect, store, or transmit any personal data outside of your Atlassian Jira Cloud site.

The App runs entirely on the Atlassian Forge platform ("Runs on Atlassian"). All processing occurs within Atlassian's infrastructure. The App does not have any external servers, databases, or third-party service integrations.

What the App accesses

  • Custom field metadata: Field names, types, and schema information (via Jira REST API) to detect duplicate fields with "(migrated)" suffix.
  • Issue field values: When performing a merge operation, the App reads field values on individual issues to determine whether the original field is empty and can receive the migrated value.
  • Issue keys: Used during merge operations to update issues.

What the App does NOT access

  • User personal information (names, emails, avatars)
  • Issue content (summaries, descriptions, comments, attachments)
  • Project settings or configurations
  • Any data outside the scope of custom field metadata and field values

Data Processing

All data processing happens within the Atlassian Forge runtime:

  • Scanning: The App reads custom field metadata to identify duplicates. No data leaves Atlassian's infrastructure.
  • Merging: The App reads and writes custom field values on issues. All operations use Jira's REST API through Forge's built-in OAuth mechanism.
  • No external calls: The App makes no HTTP requests to external services. There is no egress from Atlassian's infrastructure.

Data Retention

The App does not store any data persistently. Each scan operation queries Jira's REST API in real time and returns results to the user interface. No scan results, field data, or issue data is cached or stored by the App.

Third-Party Services

The App does not use any third-party services, analytics tools, or tracking mechanisms. The App does not send data to any external servers.

Atlassian Forge Platform

The App is built on and hosted by the Atlassian Forge platform. By using the App, your data is subject to Atlassian's own data handling practices as described in:

Permissions (Scopes)

Scope Purpose
read:jira-work Read custom field metadata and issue field values for scanning and merge operations
write:jira-work Write field values to issues during merge operations

These are the minimum scopes required for the App to function.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Effective Date" at the top of this document. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or the App's data practices, contact us at:

Email: support@appcento.com
Website: https://appcento.com